Christmas season is usually the busiest and most profitable period for online retailers and travel related sites. According to Comscore.com, in 2009, November's internet traffic to e-commerce sites grew by up to 47% against the base period (Aug 31st to Nov 1st). With a fast recovering economy, website owners can expect a greater increase in internet traffic during the year-end holiday season.
This might sound like good news to e-retailers but a sudden increase in traffic creates stress on a server and slows a website down. Moreover, poorly designed webpages that are not optimized for speed further prolong load times. Even a one second increase in load-time from three to four seconds will result in a dramatic decrease in customer conversion rate. Key findings from the "Consumer Response to Travel Site Performance" study conducted by PhoCusWright and Akamai showed that 57% of online shoppers will wait three seconds or less before abandoning the site and that 65% of 18-24 years old expect a site to load in two seconds or less. This means e-retailers actually lose many potential customers without even realizing it.
In the e-commerce market where profit margin is thin and competition is tough, minor tweaks that make website load faster will give retailers an edge over their competitors. Webmasters can choose between a variety of free online tools to check their website's performance and also get useful tips. Google's Page Speed and Yahoo's YSlow are two more popular choices that analyze web pages and suggest ways to improve their performance based on a set of rules for high performance web pages. Both services provide a grade for the website which webmasters can use to benchmark their website against the competitor's. Good practices as well as suggestions are also give and the services are free to use.
The good news is that there is still some time left before the Christmas traffic hits and webmasters can further optimize their website to prevent a "winner takes all" scenario where a few fast loading e-retailers account for the bulk of the online sales.
P.S.: We have a Christmas promotion going on here

